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Cant connect to magicq pc linux with remote app

Moderator: ChamSys.be

Cant connect to magicq pc linux with remote app

Postby Pineaux » Thu Jan 03, 2019 9:01 pm

Hi all,

I can ping all the adresses in the ip range and I am on the correct ip adres. How come I can't connect the remote app? It has to do with chamsys because I can ping everything Just fine from the remote app.

Grtz,
Pineaux
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Re: Cant connect to magicq pc linux with remote app

Postby ChamSys.be » Thu Jan 03, 2019 9:14 pm

Is MagicQ PC out of demo mode?
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Re: Cant connect to magicq pc linux with remote app

Postby Pineaux » Thu Jan 03, 2019 9:16 pm

Definetly, two Wings are connected and work fine. No "demo mode" flashing or whatever
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Re: Cant connect to magicq pc linux with remote app

Postby ChamSys.be » Thu Jan 03, 2019 9:21 pm

Setup - View Settings - Multi console - remote access and remote control both at Yes?
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Re: Cant connect to magicq pc linux with remote app

Postby Pineaux » Thu Jan 03, 2019 9:23 pm

Definetly. Both are enabled
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Re: Cant connect to magicq pc linux with remote app

Postby Pineaux » Thu Jan 03, 2019 9:25 pm

Sorry, should have said that at home, on my macbook it works just fine. But good to walk through al the steps. So to elaborate:

-I connected the pc and the phone to the same network.
-I opened magicq
-I went to setup and set the ip-adres to the same ip-adres as the pc. So to 192.168.2.43 (It was first controlling a matrix over atnet unis 2 and 3 on ip 2.0.0.100 over artnet on a different ip-adres but same pc. I disconnected the ethernet cable and disconnected the cable.)
-I set "enable remote control" to yes and "enable remote access" to yes.
-I then opened the remote app.
- no connected devices... (No encryption is on, or a password required)
- so i open a terminal in Linux, and ping my phone. And it worked fine. So the computer can see my phone and the other wat around too.
- my subnetmask is 255.255.255.0
- It is a standard connection so 192.168.2.x on this network, the subnetmask was correct.
- I tried a different gateway, by looking up the correct default gateway. Which is 192.168.2.254 and tried that.
-I tried to ping my phone from chamsys ...192.168.2.90 and it returned: no reply from 192.168.2.90.
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Re: Cant connect to magicq pc linux with remote app

Postby ChamSys.be » Fri Jan 04, 2019 10:47 am

I think there is still something wrong on the network.
Subnet : 255.255.255.0 is OK.

In MagicQ PC you need only these settings:
Setup - View Settings - Multi console - remote access: Yes
Setup - View Settings - Multi console - remote control: Yes
Setup - View Settings - Network- IP Adress: the same as the IP adrress of your network card. You can double click on it to check it.
Setup - View Settings - Network- Subnet mask
No wireless settings or whatever have to be done in the setup, this is only for certain consoles!
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Re: Cant connect to magicq pc linux with remote app

Postby alanrogger007 » Tue Jan 29, 2019 9:35 am

When I was trying to connect to the magicq PC Linux with the remote application suddenly chrome keeps crashing and it is really causing a problem in my system. I tried to set up everything but something is not right which is causing the problem.
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