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Can't connect to magicq PC via Android remote

Moderator: ChamSys.be

Can't connect to magicq PC via Android remote

Postby Pineaux » Sat Jan 20, 2018 7:57 am

Hi, I cannot connect to magicq PC via the Android remote application.

I have set the following things in the setup:
Enable remote control: yes
Enable remote access: yes

The IP address is set to the address of the PC
(192.168.2.31)
The subnet mask is set to: 255.255.255.0
The gateway is set to: 0.0.0.0
Ethernet remote protocol is set to: TX + Rx

The OS is Windows 10

I have disabled the firewall. (Windows defender)

I have a pc-wing and an extra wing connected.

I have connection to the internet from the PC (not the device I am writing from)

Still... No visible devices and when I try to ping for example my phone's up, magicq responds that there is no response

Hope you guys can help me out.
Pineaux
 
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Country: Netherlands

Re: Can't connect to magicq PC via Android remote

Postby ChamSys.be » Sat Jan 20, 2018 11:15 am

What is the IP adress of the android remote device?
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Re: Can't connect to magicq PC via Android remote

Postby Pineaux » Sun Jan 21, 2018 1:38 am

It's on the same network and the address is 192.168.2.126
Pineaux
 
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Re: Can't connect to magicq PC via Android remote

Postby ChamSys.be » Sun Jan 21, 2018 11:39 am

On the side of MagicQ everything is ok.
Did you only disable defender or also firewall? Firewall should also be disabled!
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Re: Can't connect to magicq PC via Android remote

Postby Pineaux » Wed Jan 24, 2018 6:37 pm

Hi I've disabled the firewall, but still no connectivity. From the command prompt I can ping my phone with the command: ping 192.168.2.21

I get replies from my phone. With 38-45ms time

I must be missing something, but don't know what. Is there a helpdesk I can call? Normally I don't have this problem.
Pineaux
 
Posts: 8
Joined: Tue Aug 22, 2017 6:45 pm
Country: Netherlands

Re: Can't connect to magicq PC via Android remote

Postby ChamSys.be » Wed Jan 24, 2018 8:10 pm

Yes, see www.avl.be for Benelux.

If we can connect vis teamviewer, it is easier.
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Re: Can't connect to magicq PC via Android remote

Postby shreyathakare » Tue Feb 12, 2019 10:41 am

You can check your firewall setting as its a network connection problem
I am a hardware and network engineer by profession
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