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MQ60 and MagicHD

MagicQ controlling Media Servers (Coolux Pandoras Box, Hippotizer, MBox, Catalyst, Arkaos,....)

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MQ60 and MagicHD

Postby Jsaye88 » Thu Dec 08, 2016 10:29 pm

Hello,

I'm having a problem with the MQ60 controlling magicHD on a Mac mini. I've got it working to the extent that the desk can trigger magicHD to show video on layer 1, but when I try and tell the MQ60 to show video on layers 2 - 8 nothing appears despite showing 100% intensity on both the layer and output. However, if I tell the MQ60 to output video on layer 2 and then reboot magicHD on the mac, the video briefly appears when magicHD loads up, only to disappear after a few seconds.

I'm guessing that the Mac mini doesn't know it's connected up to an MQ60 and is therefore disabling layers 2 - 8, but as far as I can tell I've configured everything right. Does anyone have any ideas what I might be doing wrong?
Jsaye88
 
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Re: MQ60 and MagicHD

Postby ChamSys.be » Fri Dec 09, 2016 9:05 am

Can you check these settings on the MQ60:
- setup - view settings - multi console
- Remote control: Yes
- Remote access: Yes
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Re: MQ60 and MagicHD

Postby Jsaye88 » Tue Dec 13, 2016 6:29 pm

Both of those settings are correct. Is there anything else you recommend I check?
Jsaye88
 
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Re: MQ60 and MagicHD

Postby ChamSys.be » Tue Dec 13, 2016 6:52 pm

Sure that only MagicHd is running? And not also MagicVis?
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Re: MQ60 and MagicHD

Postby Jsaye88 » Thu Dec 15, 2016 11:08 pm

I got it working. I did a factory reset and then tried to set it up again, and now it's working without issue. Weird!
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