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PC Wing + Extra wing not detected

Hardware related questions about Mini Wing, PC Wing & Maxi Wing.

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PC Wing + Extra wing not detected

Postby iCompress » Mon Feb 25, 2019 12:55 am

Running MagicQ on a win10-laptop. Drivers successfully installed, wings set to "yes (auto DMX) and "playback/extra".
both wings work fine on win7 stationary.
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Re: PC Wing + Extra wing not detected

Postby ToonVC » Mon Feb 25, 2019 10:05 am

Check if they are detected by the software in setup->view system->view status->usb links
every line is a detected machine.
if they are not detected, it is still a driver issue.
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Re: PC Wing + Extra wing not detected

Postby iCompress » Tue Feb 26, 2019 8:11 am

Both wings are listed under USB in device manager
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Re: PC Wing + Extra wing not detected

Postby ToonVC » Wed Feb 27, 2019 10:01 am

ToonVC wrote:Check if they are detected by the software in setup->view system->view status->usb links
every line is a detected machine.
if they are not detected, it is still a driver issue.


this is in the magicQ software!
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Re: PC Wing + Extra wing not detected

Postby iCompress » Thu Feb 28, 2019 11:04 pm

ToonVC wrote:
ToonVC wrote:Check if they are detected by the software in setup->view system->view status->usb links
every line is a detected machine.
if they are not detected, it is still a driver issue.


this is in the magicQ software!


Sorry, i missed that. Thank you, will look it up when i can try it out at work.
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Re: PC Wing + Extra wing not detected

Postby renders » Sat Sep 28, 2019 4:04 pm

same issue here, drivers procedure done, i see it on the usb interfaces but it's not recognised by magicqpc.
extra wing firmware CH325.
On my installation sheet it's written to change drivers on the extra wings to ftdiport.inf, but when i select it i get 5 choices named
SERIAL CONVERTER
SERIAL CONVERTER A
SERIAL CONVERTER B
SERIAL CONVERTER C
SERIAL CONVERTER D
each one of them is showing on the magicq STATUS USB and if i press buttons you see it registering, but the wing keeps flashing and not connecting.
May i know which driver to use for EXTRA WING COMPACT? tried procedure on 4 pc s and one mac, but still haven't see the control surface out of flashing blue.
HELP!
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Re: PC Wing + Extra wing not detected

Postby ToonVC » Mon Sep 30, 2019 9:14 am

You need to use the driver in the FTDI folder, the other one is only for the PC Wing Compact.
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