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Enttec DMXUSB PRO as FTDI is not detected

Everything about MIDI/SMPTE, Audio, USB-DMX, Ethernet-DMX interfaces.

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Enttec DMXUSB PRO as FTDI is not detected

Postby BlazejBB » Thu Jan 05, 2017 2:33 pm

Hi there!

I have seroius problems with running MagicQ on my HP2760P with Win10 64-bit.
The thing is that the application does not detect any Enttec DMXUSB PRO in the VIEW SETTINGS --> VIEW SYSTEM page.
I contacted Enttec to check if the problem is to be solved by them but unfortunately the technician said it was sth with the software as such because either the windows' device manager or enttec's Pro Manager indicates its normal functioning.

I installed the FTDI drivers downloaded from FTDI website.

Any clue would be helpful.

Thanks in advance.

Have a nice day,
Blazej
BlazejBB
 
Posts: 2
Joined: Thu Jan 05, 2017 2:13 pm
Country: Poland

Re: Enttec DMXUSB PRO as FTDI is not detected

Postby BlazejBB » Fri Jan 06, 2017 1:10 am

Problem solved:

Force install the driver from ChamSys MagicQ directory on your disk.
BlazejBB
 
Posts: 2
Joined: Thu Jan 05, 2017 2:13 pm
Country: Poland


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